Training Facilitators for Their Important Roles on the Exhibit Floor

Monday, October 21, 2013: 9:45 AM-11:00 AM
Albuquerque Convention Center
Session Leader:
Heidi Heidgerken, Explora
Zeta Strickland, Pacific Science Center, Eddie Goldstein, Denver Museum of Nature & Science and Andrea Deets, Explora

Facilitators, whether interns, volunteers, or paid staff, wear many hats as they effectively engage visitors. Come experience snippets of training elements and then join the conversation as we share lessons learned, ready-to-use strategies, and resources on training staff in basic interpretive skills, customer service, questioning strategies, and inquiry.

See more of: Core Practices

Contact information

Association of Science - Technology Centers
818 Connecticut Avenue, NW
7th Floor
Washington, DC 20006-2734

Tel 202-783-7200 | Fax 202-783-7207